Age Scotland

For season 2021/22, the Foundation has teamed up with Age Scotland to tackle the high levels of pensioner poverty in Scotland.

Across Scotland 150,000 pensioners are living in poverty and we aim to help Age Scotland support older people in accessing the financial support they need via the charity’s ‘Check In, Cash Out’ initiative.

The Foundation has pledged to raise £25,000 for Age Scotland which will help support the charity’s free national helpline, where experts can help older people and their families identify unclaimed social security, as well as offering more general support and advice.

Last year, Age Scotland’s  advisors uncovered more than £600,000 in missing support for callers to their helpline. However, at least £400 million in Pension Credit and other benefits like Council Tax Reduction is still going unclaimed by older people in Scotland each year.

be plunged into poverty this winter without the financial support they are entitled to.

Age Scotland and the Foundation are urging all fans to check if they or an older friend or relative could receive extra support by calling the charity’s helpline for a free benefits check.  We also want to remove the stigma of talking about poverty and low incomes and boost awareness of the financial support that is available and how to claim it. 

Any older person can call the free Age Scotland helpline for advice and a social security entitlement check on 0800 12 44 222.

The Foundation’s emphasis on inclusion and healthy lives makes this partnership a natural fit and we already run a number of programmes for older people including Football Memories and Walking Football.

About Age Scotland

Age Scotland isthe national charity for older people, working to improve the lives of everyone over the age of 50. The charity works to inspire, involve, and empower older people in Scotland, and influence others, so that everyone can make the most of later life.

Age Scotland aims to help older people be as well as they can be; promote positive views of ageing and later life; and tackle loneliness and isolation.  

The charity’s vital work across Scotland contributes to older people having a more effective voice, improved health and wellbeing and feeling more independent, secure, connected and included.

Age Scotland Helpline - 0800 12 44 222

Age Scotland’s helpline is a free, confidential phone service for older people, their carers and families looking for expert information and advice. As we get older, we can face new challenges and opportunities and many older people need to know about rights, organisations and services that were previously unfamiliar.

As well as free benefit checks, Age Scotland’s skilled advisers provide information and advice on a range of topics including housing, nutrition, local services, and legal issues such as Power of Attorney. It's free to call and available Monday - Friday 9-5pm.

Age Scotland’s friendship line is part of the charity’s wider helpline and older people can call for a friendly chat. Age Scotland staff are there to listen, provide friendship and offer support.

Check In, Cash Out

Every year hundreds of millions of pounds in vital financial support go unclaimed by older people in Scotland. 

There are a range of reasons why people may not claim, including:

  • lack of awareness
  • stigma about social security
  • the belief the money would be better used to help others
  • the claims process involved
  • digital exclusion
  • not knowing where to find advice and support

Age Scotland’s "Check in, Cash out" campaign aims to raise awareness and increase take-up of the social security available to help older people live well.

Anyone who is unsure about their entitlements can call the Age Scotland helpline for a free eligibility check on 0800 12 44 222. In 2020, the helpline identified £493,350 of unclaimed benefits for older people who called.